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Privacy Policy

Introduction

Welcome to CannaLala. We operate the mobile application, CanaLala which facilitates the legal sale and delivery of cannabis products to consumers of legal age in jurisdictions where such sales are permitted.

1: Scope Of This Privacy Policy

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding sharing your information with us.
By downloading, accessing, or using our App, you agree to the terms of this Privacy Policy. If you do not agree with our terms and conditions, kindly avoid using this app.

2. Information We Collect

We collect information to provide our services, verify your identity and age, process your orders, and improve your experience.

A. Information You Provide Directly:

  • Account Information: Name, date of birth, government-issued ID (for age and identity verification), email address, phone number, username, and password.
  • Order Information: Products viewed, purchase history, and delivery address.
  • Medical Information (if applicable): If you are a medical patient, we may collect your medical marijuana card number, doctor's recommendation, and other related details as required by law.
  • Communications: Records of your correspondence with us (e.g., customer support messages, feedback).

B. Information Collected Automatically:

  • Device Information: Device type, device ID and device name only.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Device To Verify Your Identity and Age: To confirm you are of legal age to purchase cannabis in your jurisdiction, as required by law.
  • To Process and Fulfill Your Orders: To facilitate order placement and delivery,
  • To Comply with Legal Obligations: To maintain records as mandated by state cannabis regulatory bodies (e.g., METRC in many states) for tracking products from seed to sale.
  • To Communicate With You: To send you order confirmations, delivery updates, and administrative messages. We will never use your information for unsolicited marketing of cannabis products without your explicit prior consent, where required by law.
  • To Improve Our Services: To analyze trends, monitor app performance, and develop new features.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations (which can be several years under cannabis regulations), resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Portability: Request a copy of the information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to our obligation to retain data for legal compliance.

Note: Due to strict regulatory requirements, we may be legally prohibited from deleting certain transaction and identity verification data for a mandated period (e.g., several years). To exercise these rights, please contact us at [Your Email Address for Privacy Requests].

6. Age Restrictions

Our App is strictly intended for individuals who are of legal age to purchase cannabis in their respective jurisdiction. We do not knowingly collect any information from minors. If we learn we have collected personal information from a minor, we will delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the App after any change constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: