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launching 2025

Privacy Policy

Introduction

Welcome to CannaLala. We operate the mobile application CannaLala (the “App”), which facilitates the legal sale and delivery of products to consumers of legal age in jurisdictions where such sales are permitted.

1: Scope of this Privacy Policy

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By downloading, accessing, or using our App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

2. Information We Collect

We collect information to provide our services, verify identity and age, process orders, and improve the customer experience.

A. Information You Provide Directly:

  • Account Information: Name, date of birth, government-issued ID (for age and identity verification), email address, phone number, username, and password.
  • Order Information: Products viewed, purchase history, and delivery address.
  • Communications: Records of your correspondence with us, such as support messages or feedback.

B. Information Collected Automatically

  • Device Information: Device type, device ID, and device name.

3. How We Use Your Information

We use your information for the following purposes:

  • Identity and Age Verification: To confirm legal eligibility to use the App.
  • Order Processing and Fulfillment: To manage orders and ensure accurate delivery.
  • Legal Compliance: To maintain required records with regulatory bodies.
  • Communication: To send order confirmations, delivery updates, and administrative notices. We will not send promotional content without your consent where required by law.
  • Service Improvements: To analyze trends, monitor performance, and improve features.

4. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy, Comply with legal obligations (including mandated record-keeping), Resolve disputes, and Enforce agreements.

Certain data may need to be retained for several years due to regulatory requirements.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access and Portability: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal data-retention obligations.

Note: In some cases, we may be legally required to retain certain identity or transaction data for a set period.
To exercise your rights, contact us at halalacana.app@gmail.com

6. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the App and reflected in the “Last Updated” date. Continued use of the App after updates constitutes acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: