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launching 2025

Terms & Condition

Welcome to CannaLala

CannaLala is a mobile application that connects customers with riders for secure, fast, and reliable deliveries. Through the app, users can book a delivery, view rider information, track progress in real time, and check delivery charges upfront to ensure a smooth and transparent delivery experience. These Terms and Conditions (“Terms”) govern your use of the CannaLala mobile application (“App”), operated by CannaLala (“we,” “us,” or “our”).

1: Acceptance of Terms

By downloading, accessing, or using the App, you agree to these Terms of Use. If you do not agree with these Terms, please discontinue use of the App.

2. User Eligibility

2.1 Location
The App is available for use in the United States only. We do not process or deliver orders outside the U.S.A.
2.2 Account Creation
All login credentials are issued and managed by the CannaLala admin. Riders must use these credentials to access the App and receive delivery orders. Riders are responsible for keeping their login details secure and must not share them with anyone. Any misuse of credentials or violation of these Terms may result in suspension or termination of access.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access to your account.

3. Use of the App

3.1 License
We grant you a limited, non-exclusive, non-transferable license to use the App for personal browsing and purchasing purposes, subject to these Terms.

3.2 Allowed Activities
You may use the App only for:

  • Track the placed orders, check the location, etc
  • Placing and managing orders to deliver them.

3.3 Prohibited Activities
You agree not to:

  • Use the App for any unlawful or unauthorized purpose
  • Harass, abuse, or threaten administrators, support staff, or delivery riders
  • Attempt to reverse-engineer, tamper with, or disrupt the App’s code or services

4. Notifications and Alerts

We may send alerts and notifications about new orders, customer requests and messages. products, promotional deals, and price changes.

5. Orders and Payment

5.1 Delivery Requests

We make every effort to ensure that delivery details (such as pickup location, drop-off location, estimated time, and rider information) are displayed accurately in the App. However, we do not guarantee that all information will be error-free, complete, or always up to date.

5.2 Delivery Charges

Delivery charges are calculated based on factors such as distance, weight, size, and service availability. Charges are subject to change at any time without prior notice, and the final amount will be displayed in the App before you confirm your booking.

5.3 Order Acceptance

Your order represents an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities, inaccuracies in product information, or other issues.

6. Delivery

  • Adult Signature Required: All deliveries require an adult signature and presentation of a valid government-issued ID. If you are visibly intoxicated at the time of delivery, the rider may refuse to complete the order.
  • Delivery Limitations: Delivery is only available within specific service areas in the United States. Customers are responsible for providing accurate delivery addresses.
  • Failed Delivery: If you are unavailable or cannot present valid identification, the delivery will fail. You may be subject to a restocking fee and required to reschedule.

7. User Conduct

You agree not to use the App to:

  • Violate any applicable law or regulation
  • Attempt to purchase on behalf of a minor
  • Infringe upon the intellectual property rights of others
  • Interfere with or disrupt the App's functionality.

8. Intellectual Property

The App, including its design, logo, content, features, and functionality, is owned by CannaLala and protected by international copyright, trademark, and other intellectual property laws.

9. Disclaimer

CannaLala and its riders are responsible solely for the transportation of goods. We do not guarantee against damage, spoilage, or breakage of products during transit. Riders are not liable for the quality, condition, or suitability of the goods being delivered.

10. Indemnification

You agree to defend, indemnify, and hold harmless CANNA LA LA LLC and its affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of the App or your violation of these Terms.

11. Changes to Terms

We may update these Terms from time to time. Updates will be effective immediately upon posting, and the “Last Updated” date will be revised accordingly. Continued use of the App after changes signifies your acceptance of the revised Terms.

12. Termination

We may suspend or terminate your account and access to the App, without prior notice, if you breach these Terms or for any other reason at our discretion.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute shall be resolved through binding arbitration in United States, California, and you waive your right to a jury trial or participation in a class-action lawsuit.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at: